February 21, 2015 at 3:eighteen pm Charter is among the most unprofessional, away from touch company ever!!!! I Virtually took the plunge with Constitution a couple days ago,but due to several lies by Charter personnel I decided I'll keep on with DirecTv. 1st I was sent an electronic mail from Constitution informing me that since I take advantage of their World-wide-web support, I qualify for Tv set and Net for $seventy nine.98 a month with no cost DVR service. I identified as Charter as well as the revenue agent informed me that Certainly, Constitution pays off my DirecTv agreement if I enroll with Constitution (Television set and Net) only. I found out the following day that Charter will only spend-off When your obtain the Triple Engage in. Lie #1. Following the agent instructed me that their DVR records four channels at a time. I learned the following day that their DVR data only two channels (but you will need to observe one of the channels!!!!). Lie #2. Future the agent told me that you can look at recorded displays in Yet another space as long as you Possess a High definition/SD box on that Television set.
March 3, 2014 at 1:32 pm Charter disrupted my Television set, Net, Phone provider on February 27, 2014 because of because they reported to non payment of a Monthly bill. Once i referred to as them just after talking to four “clerks” along with a so identified as supervisor, I was educated which i Will have to Establish that a payment was created by phone on February thirteen, 2014. I gave them a confirmation amount 043264 and anyone named Kim. They advised me which they believed the payment was “misapplied”; and, which i must ship them a copy of my bank statement to make sure that they could learn how to use the payment. I advised them not With this life span would I give them my banking information and facts just to make sure that they could establish what Kim did with The cash.
August 17, 2016 at 3:09 pm I are already tring for a year now for getting constitution to lift the large line that operates from pole to pole . it's so small that I can grab it , I’ve had a lot of persons come out from constitution and all say it needs to be raised but all say they can come back.
I questioned for just a letter that my filed claim might be denied They study me a see from their insurance plan/legal professional stating it would be denied.They refused then I said file it and if it is denied then I'll head to Federal Court docket and also have the decide ascertain the verdict not them. I want to know if everyone experienced precisely the same difficulty and we will do a class motion lawsuit.
My suggestion to all is not to waste your time contacting constitution, crafting these sorts of reviews, Get in touch with your neighborhood information media, print, Television set, and electronic, national terrible push for charter will be the your only Alternative, I'm sure, I had been a senior executive of a multinational corporation, undesirable push and resultant lack of current market share will ultimately pressure constructive action at the corporate stage.
Obtaining just been given your marketing and advertising letter, I was amazed to find Full Report out that you simply touted among the advantages of Spectrum Voice as delivering locale information to 9-one-1 within the celebration of an emergency get in touch with. While this may be correct, it is not a feature restricted to Specturm Voice.
October eleven, 2015 at eleven:fifty eight am e-mail was difficult so I sent a letter. I gained a letter reply stating they made an effort to Speak to me by cellphone. I believe they make up a Tale. Neither my home telephone or cellular phone had any messages from Charter. The letter experienced a Get in touch with cell phone number and a reputation of a person to contact.
October sixteen, 2014 at 10:forty one am Awesome that an organization might have this kind of poor assessments rather than care to fix it. Should you don’t understand how to deal with your customer care give me a connect with I have 35 yrs customer service and if this was my enterprise they'd all be fired your tech consumers are no greater what’s Completely wrong along with you people today if I had One more choice for services I can be long gone apparently that’s why you don’t treatment cause you lock spots in in which persons are caught with you. Try to be embarrassed at your scores
April 17, 2017 at 9:11 pm I believed Brilliant house was negative some periods. Spectrum is a joke, sales folks don’t know very well what can and cant be completed. I wanted my company transferred which includes cell phone number and was explained to no trouble. I go plus the installer only connected box pop over to this site and explained to me he didn’t have to attach it towards the Tv set. He wouldn’t put the cable where by I needed it. He didn’t transfer my property phone number which i experienced for almost 15 several years. He didn’t make certain I had the channels (which I didn’t since the channels transformed and no one told me because I moved I used to be all spectrum plus they don’t honor vibrant residences deals.
The issue: just after exactly four hours 2 channels which i view lots send a message the channel is unavailable also to attempt again afterwards. This really is followed by the monitor saver.
No one is addressing my reduction time at perform, credit on my account or any sort of payment on my account for getting these issues all they are executing is producing me truly feel like I am getting a pest for calling and informing them of the problems that I am acquiring Using the assistance.
” She then questioned me if I desired to hold up. After i replied Sure, she yet again sarcastically & rudely disconnected the call. This is often by far and absent the worst so termed customer support I've ever had. And Incidentally I , ahead of retiring I was a 25 year customer support supervisor, and when anybody below my supervision at any time spoke that has a consumer from the manner I used to be spoken to that individual would've been schooled on good customer care etiquette.
April 28, 2017 at 12:44 pm Hi Dan, I are already complaining about Silly adds such as this one that arrive at my address MASSIVELY! I get it for myself, my partner, existing people and in some cases for underage Little ones. Most of us use the exact same account and we've been The existing resident. These provides can be a bit of added garbage for your recycling bin in They're worst than just about anything unstoppable.
With neither observe or value adjustment, Spectrum has Slice my providers. I recognize that Spectrum wishes larger income- the same as the Robber Barons of the earlier.